Returns Policy

At Losco, we want you to be completely satisfied with your purchase. If there is an issue with your order, we will work with you to resolve it as quickly as possible.

Returns

Items may be returned within 14 days of delivery, provided they are unused, in their original packaging, and in a resalable condition. Before returning any item, please contact our team so we can arrange the return and provide the correct instructions.

Damaged or Incorrect Items

If your order arrives damaged, faulty, or incorrect, please notify us within 48 hours of delivery. Where possible, please include your order number and photos of the item and packaging so we can resolve the issue quickly.

Non-Returnable Items

Some products cannot be returned unless they are faulty or damaged. This may include:

• Custom or special-order items
• Furniture that has been assembled or installed
• Opened software or media products
• Clearance or non-stock items

Return Process

To arrange a return, please contact our customer service team with your order number and details of the item you wish to return. Our team will confirm the next steps and provide return instructions.

Refunds

Once the returned item has been received and inspected, a refund or credit will be issued to the original payment method or account. Please allow several business days for processing.

Contact

If you have any questions about returns, please contact our customer service team and we will be happy to help.